Contact Us
Get in touch with the GymRNK team. We're here to help you reach your fitness goals.
General Inquiries
For questions about your account, app features, or general support
24 hour response time
Business Partnerships
For collaboration opportunities, sponsorships, and business development
2-3 business days
Press & Media
For media inquiries, press releases, and interview requests
48 hour response time
Frequently Asked Questions
What are your support hours?
Our support team is available Monday through Friday, 9 AM to 6 PM CET. We typically respond to emails within 24 hours.
How quickly can I expect a response?
We aim to respond to all inquiries within 24 hours during business days. Urgent issues are prioritized.
Do you offer phone support?
Currently, we provide support via email and in-app messaging. This allows us to provide detailed, documented responses to your questions.
Can I get technical support?
Yes! Our support team can help with technical issues, account problems, and app functionality questions. Just email support@gymrnk.com with details.
What information should I include in my support request?
Please include your account email, device type, app version, and a detailed description of your issue. Screenshots are always helpful!
Need immediate help?
Our support team is ready to assist you with any questions or issues you may have
Email support@gymrnk.comGymRNK d.o.o. • Trg Oslobođenja 1, 21000 Novi Sad, Serbia